Never Split the Difference by Chris Voss and Tahl Raz is a classic guidebook on negotiation techniques. Here is a 12-minute summary from Freshsales.
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Check out this great listen on . Brought to you by Penguin. THE HUGE INTERNATIONAL BESTSELLER A former FBI hostage negotiator offers a new,
Never Split the Difference
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Chris Voss, Former FBI Lead Negotiator and Author of Never Split The Difference On The Most